Report a suspected scam

Help with your Massage Republics account or an ad

Use the support form above for account questions, publishing problems, technical issues and policy enquiries. You do not need to sign in to send a request. Provide a working email address so the team can ask for clarification or reply when needed. This is support for the Massage Republics platform, not a booking desk for independent advertisers.

Choose the right request

• General support: account access, ad management, coins, promotions, referrals or another platform question.
• Technical problem: a page, search, upload, chat or other feature is not working as expected.
• Policy question: privacy, account information or a question about the platform’s rules.
• Copyright request: a rights owner’s complaint or follow-up under the DMCA Policy.

For a specific listing concern, use Report an ad. If a photo of you or an image you represent is being used without permission, use Remove my photo. Suspected exploitation, threats or other serious abuse can be reported through Report suspicious activity.

What to include

Select the country or region connected with the issue, even if a country has already been suggested. Add the affected page URL where relevant, a short subject and a clear message. The message field accepts 20 to 4,000 characters. If several pages are involved, put the first URL in the URL field and list the others in the message.

For a technical issue, include your browser and device, what you were trying to do, what happened instead and the approximate time. For a coin or promotion question, identify the affected ad and any transaction reference you can safely share. For account access, explain the issue without sending a password, login link or verification code.

Keep sensitive information out of the form

This form accepts text and URLs, not file attachments. Describe relevant evidence rather than sending unnecessary personal documents. Do not include banking credentials, full card details, government identification numbers or another person’s private contact information unless it is necessary to identify the concern. If more information is needed, support can explain an appropriate next step.

Requests are not published as public ads. The team uses the submitted information to assess and respond to the issue, subject to the Privacy & Data Protection Policy. A legal or moderation process may require relevant information to be shared; support messages are not a guarantee of absolute confidentiality.

What happens after sending

A successful submission displays a confirmation on the page. It means the request has been received or recorded, not that an ad has been removed or a refund approved. Authorized administrators review requests and may ask for clarification, check account ownership or take action under the platform’s rules.

Review time depends on the issue, the information available and any verification or legal requirements. We do not promise a fixed response time or round-the-clock monitoring. If you follow up, refer to your earlier message and the same page URL. Avoid sending repeated copies while a request is being assessed.

Safety and private arrangements

Independent advertisers are responsible for their own offers and arrangements. Confirm availability, rates and other details directly; platform support cannot guarantee an advertiser’s response or resolve every private transaction. Read the Terms & Conditions for the platform’s role.

This form is not an emergency service. If someone is in immediate danger, contact the appropriate local emergency authority rather than waiting for a website response.